StoreGrowth offers a free version (StoreGrowth Lite) to allow customers to explore our features before opting for StoreGrowth Premium. For inquiries and a thorough understanding of our plugins, we encourage you to reach out to our support team via email, live chat (coming soon), or social media. Our expert support is always ready to address any questions about our products.
Refund Policy After Purchase
We have confidence in our products, but we acknowledge that, like any software, there may be occasional issues. If you encounter a bug that renders the system unusable and we are unable to resolve it, we gladly offer a full refund within 15 calendar days of your initial purchase. Please note that we are not responsible for issues arising from third-party plugins.
Important Details :
- Refunds for technical issues require us to assist you first. If we cannot resolve the problem, a refund will be provided.
- Before seeking a refund, contact us through support mail, social media, or live chat (coming soon), detailing your issue with screenshots.
- Refunds are only processed within 15 calendar days of the purchase date.
- Refunds will not be granted if you choose not to use the purchased products, make a mistaken purchase, or fail to report a technical issue that our support team cannot resolve.
- We stand by our products and are committed to helping you resolve any problems.
No refund will be issued for custom features not present at the time of purchase.
Acceptance of this Policy
By placing an order, you confirm that you have read and understood this refund policy. Your order indicates full acceptance of these terms. If you do not agree, we recommend refraining from placing an order with us.
If the above criteria are met, then you are eligible for a refund. Please use the live chat support and we will process the refund within 2 working days.